Did you know that nearly one-third of the 6,506 consumer complaints received by the Ohio Department of Insurance dealt with the denial of claims by insurance companies? Of these, the majority related to denial of health insurance claims. Check it out.
Top five types of Ohio consumer complaints in 2008
1. Claim Denials 29.7%
2. Delays 16.1%
3. Unsatisfactory Settlement/Offer 13.4%
4. Cancellations 4.6%
5. Coverage questions 4.3%
Top five Ohio complaints by type of coverage
1. Accident/Health 41.2%
2. Auto 24.3%
3. Life and Annuity 15.1%
4. Homeowners/Renter 13.6%
5. Other Coverage 5.8%
Would you prefer to have a relationship that resulted in never complaining about your insurance company or your insurance agency? Call Powell, Ohio based Kernan Insurance today and see what real customer service is supposed to be like when dealing with an insurance agency or claim.
